1. Introduction

Welcome to [Your Site Name] (“we,” “us,” or “our”). By accessing or using our services (including booking, payment, and access to our site), you agree to follow and be bound by these Terms & Conditions hereafter referred to as “Terms.” If you do not agree, please do not use our services.

2. Definitions

• “User,” “you,” or “your”: Any individual using our services or accessing our site.

• “Service”: Booking flow, payment process, support, and all features offered on [YourSite].

• “Booking”: The appointment/reservation you schedule through our platform.

3. Scope of Services

1. Booking Flow: You submit details, pick a service slot, and proceed to payment.

2. Payment: Handled via our integrated payment gateway; all payments are final unless otherwise stated.

3. Confirmation: You receive confirmation via email after successful payment.

4. Cancellations & Refunds: Governed by our Cancellation Policy, which you must read and accept before booking.

4. User Obligations

• Provide accurate and current information when booking.

• Keep your account login details confidential (if applicable).

• Adhere to the Cancellation Policy and any appointment guidelines provided.

• Do not misuse the site (e.g., fraudulent bookings, abusive content).

5. Cancellation & Refunds

• Cancellations made at least X hours/days before the scheduled appointment may receive a full refund, minus any transaction or convenience fees.

• Cancellations made after the designated cut-off period are non-refundable unless otherwise stated.

• The right to update or modify this policy remains with us; any changes will apply prospectively.

6. Pricing & Payment

• All prices are listed on the site and include applicable taxes unless specified otherwise.

• Payments are processed securely via third-party gateways (e.g., Stripe, PayPal). We don't store your payment details.

• Invoices/receipts are emailed upon successful booking.

7. Confirmation & Appointment

• Confirmation emails will include time/date and any relevant instructions.

• You are responsible for arriving on time; late arrivals may shorten sessions but will not modify charges.

• No refund or rescheduling requested after the appointment date/time has passed.

8. Limitations & Liability

• We strive for accuracy but do not warrant site content or service suitability.

• We are not liable for events beyond control (natural disasters, technical failures, etc.).

• Our total liability is limited to the total amount you’ve paid for a booking.

9. Intellectual Property

All site content—logos, text, graphics, booking flows, brand names—are owned by us or our licensors. You may not copy, distribute, modify, or use content without permission.

10. Privacy & Data Use

Your data is handled according to our Privacy Policy. By using our services, you agree to our data collection, storage, and usage terms.

11. Modifications to Services or Terms

We may update our services or these Terms at any time. Updates will be posted with an effective date. Continued use after updates indicates acceptance.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction, e.g., State/Country]. Disputes will first be attempted to resolve via informal negotiation. Failing that, disputes are submitted to the courts or arbitration forums in [Jurisdiction].

13. Severability

If any part of these Terms is deemed invalid by a court, the rest remain in effect.

14. Contact

Questions or concerns about these Terms or your bookings? Please email [support@yourdomain.com] or reach out via [contact page].